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Test Principal (Strategy & Coaching)

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We are looking for the pioneers who can help us move our vision for QA & Testing forward. People who want to work collaboratively across business and technology, owning the conversation on Quality to ensure we are producing great solutions for our customer.

We want people who have deep QA and test experience and who want to join our community in order to change it and make it better for the benefit of our customers experience.

About you in the role

Our Test Principal (Strategy & coaching) is a key leadership role in the Shop Direct Technology Team. It forms part of the QA & Test Community team, reporting to the Head of QA and Test.

For us a successful Test Principal (Strategy & Coaching) will be recognised as the internal expert on all aspects of modern software testing as well as the best problem solver on all test delivery related issues in Shop Direct.

By working closely with QA & Test colleagues here you can help us achieve a best in class approach to all aspects of QA & Test.

This is such a collaborative roles and your interact with peers and teams across all areas of delivery to ensure that Shop Direct has a lean, efficient and up to date approach to delivery of change.

You are or want to be a fantastic talent ambassador for us, as such you’ll be recognised externally as a leading industry expert on QA and test. You’ll be able to engage closely with external communities and build upon those to ensure that Shop Direct footprint is well known and promoted as well as ensuring our QA Capability remains a cutting edge capability.


Extensive experience and expertise in execution of QA and test activities in a medium or large enterprises within a complex IT landscape.

Specifically for our Test Principal (Strategy and Coaching), we are looking for:

  • Proven track record of industry thought leadership in software testing
  • Successful influencer in delivery within an organisation
  • Ability to produce cutting edge solutions to emerging issues encountered
  • Test tools implementation
  • Passionate about knowledge sharing practices with an internal community
  • Aspiration to be a talent ambassador, encouraging external knowledge capturing and sharing
  • High level of experience of delivery of both Functional and Non-functional test types
  • Agile mentality


  • Generous salary
  • Flexible benefits allowance
  • Bonus up to 20%
  • Matched Pension at 6%
  • Brand Discount up to 25%
  • 1x Life Assurance / Private Medical
  • 30 days holiday + bank holiday
  • Free on-site parking *subject to postcode
  • Discounted coffee and food outlets
  • Free on-site gym
  • Regular salary reviews

Who are we?

We are Shop Direct, the UK’s 2nd largest pureplay retailer, home to, Very Exclusive and

With annual sales of £1.93bn and an average of 1.3m visits to our website every single day, we sell over 1,800 brands across our digital department store.

Mission: We’re a diverse business, with a clear purpose – to be a world-class digital retailer.

We exist to make good things easily accessible to more people, our department store range provides everything from clothing and footwear, the latest gadgets and tech, to furniture and bedding for our 5 million happy customers.

Combine that with our best-in-class e-commerce and technology capabilities, unusual financial services products offering flexible ways to pay and over 4,000 dedicated employees, means we’re well-placed to deliver on that promise.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To find out more please apply online or email

*Please note that the Talent Acquisition team at Shop Direct is managing this vacancy directly and will not be accepting CVs sent by any recruitment agencies

Please be advised, if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check

If you are a current employee of Shop Direct please apply via Talent Online as an internal applicant.

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