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Cloud Infrastructure Engineer (Data)

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About us.

We're Shop Direct, proud home of, and 3,500 super-talented people. We're on a mission to transform retail. We want to provide the best shopping experiences for our 4 million customers by bringing together over 1,800 brands they love and flexible ways for them to spread the cost using credit. It’s what makes us tick; it’s what makes us the largest integrated digital and fintech retailer in the UK, and a very exciting place to work.

About the role.

It’s an exciting time to join us as Shop Direct. We’ve embarked on an ambitious journey: we’re modernising our data infrastructure with cutting-edge technologies that will inspire our customers with an engaging shopping experience.

Taking a cloud first approach to the technology choices we make, we are migrating from on-premise infrastructure to PaaS and SaaS providers such as AWS and Azure.

Aspects of this work include:

  • A data lake to enable data science to explore and model raw data.
  • A data warehousing capability to drive enterprise reporting.
  • A rich reporting suite to share insights and tell customer stories.
  • A focus on real-time capabilities and automation.

We’re looking for people experienced with cloud infrastructure that work with a DevOps mindset. People who can help build infrastructure and automate the delivery of software with reusable code to enable others to do the same.

Our people work within autonomous squads towards common goals.

The cloud infrastructure engineers will help to define the re-usable patterns that can be used by the squads to achieve their goals and deliver solutions in the right way.

How we work:

Data Engineering is made of autonomous squads focused on specific objectives to make a difference for our customers. These include areas such as customer recommendations, credit decisioning products, pricing algorithms, and many more. In doing this we’re enhancing a number of areas of our infrastructure, such as data ingestion, data warehousing, business intelligence applications, and data science tools.

Cloud infrastructure engineers work as part of squads to ensure infrastructure is used and managed in the right way.

About you:

We want our people to have a comprehensive understanding of technology and take the right approach to delivering technology to the business.

These are some of the areas we think are important:


You should have a good understanding of the fundamentals such as Linux Administration, Networking, LDAP and Unix utilities

  • Cloud Infrastructure
    You have an appreciation for the benefits of the cloud computing.You know what site reliability engineering is and are familiar with one major cloud provider (AWS, Azure, GCP). -
  • Infrastructure as Code (IaC)
    You understand the benefits of IaC with regards to managing costs, reducing risk and speed of delivery. You probably know a tool like Terraform, Puppet, or Ansible to define infrastructure, configuration and processes. -
  • DevOps Mindset
    You understand the principles and practices behind DevOps. Not just the technical things like Jenkins, Continuous Integration and Automated Deployments. You want to break-down silos and enable others to help themselves.
  • Programming
    Even though you might not consider yourself a software engineer, you are probably comfortable with a scripting language or two. If you can put together a Python script that can help you to do your job or help someone with theirs, then you should feel free to do so. Below is a summary of what we are using today. Don’t worry though if you don’t have experience of the below we are still keen on talking to you: Cloud Providers – AWS Provisioning – CloudFormation, Terraform Automation – Puppet, Ansible, Python, Ruby, Bash CI and CD – Git, BitBucket, Jenkins Containers and Orchestration – Docker, Kubernetes Operating Systems – RHEL, CentOS, Amazon Linux Logging/Monitoring – ELK, Grafana, Tivoli, CloudWatch Security – LDAP, Azure AD, IAM Great Communicator ­– Always willing to collaborate with others. · Automate Everything Mindset – Alwayslooking to optimise. · Technically Curious – Always looking to learn new tricks.

Our benefits.

  • Generous and competitive starting salary
  • Regular salary reviews and career progression
  • £1,000 of flexible benefits allowance (can take a part as salary uplift)
  • Bonus up to 14%
  • Matched pension at 6%
  • 1x Life Assurance / Private Medical
  • Brand discount up to 25%
  • Cycle to work scheme
  • 30 days holiday + bank holidays
  • Free on-site parking *subject to post code
  • Free on-site gym
  • Discounted coffee houses and food outlets
  • Flexible working

How to apply.

If you're interested to find out more please contact Steven Williams in the talent acquisition team at Shop Direct or apply online.

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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