Let's belong at Shop Direct.

We're a business that doesn't stand still. This makes us a fast-paced, sometimes ambiguous, super exciting place to work. No two days are the same here… 

One day you’re sitting in on a meeting about the latest tech, catching up on the latest product trends, the next you're rolling your sleeves up and getting stuck into our 24/7 opening times during events like Black Friday… there's no place like it.

We’re a diverse bunch – from tech genius’ to creative heroes, but we’ve got a couple of things that link us all. Let’s start with our purpose, the reason we’re all here – to make good things easily accessible to more people, and this means a lot to our customers – we offer them over 1,800 brands and different ways for them to pay, they love us for this and we all play our part in making it happen.

Our five values, Trusted, Ambitious, Proud, Innovative and Together are what drives us, they were created by colleagues and they’re pretty special because they not only represent who we are today but also our aspirations for the future. … I mean nobody’s perfect but we’re getting close. For more on our values click here.

Let's have a voice

With ambitions as big as ours, we need people that are connected, committed and passionate about what we’re here to do. So we're creating an environment where colleagues can feedback and talk about the things they feel most strongly about, we love to talk and we love to listen.

Some of the best things about us, came from colleagues – our people are our most powerful asset here!

We’re not all the ‘stand up and make yourself’ heard type of people so we use our Voice surveys to make sure everyone gets their chance to say it as it is – the data gives us the right insight to lean in on the things that matter most to us so we can continue to be an amazing place to work.

We also have Voice forums, they’re collections of colleagues who come together from across the business to innovate, create and drive positive change for our people, customers and business. Got a particular topic that you really want to share your voice on? Why not join one of our communities or start your own? Communities bring together like-minded people and give everyone the chance to have their voice heard.

Let everyone shine 

We might be fast paced but we make sure that we stop to celebrate success. With our digital Shine tool, you can recognise the great work and super collaboration of your colleagues who make Shop Direct such a great place to work. The more you play to our values, the more you’re recognised and you can even build up recognition points to exchange for vouchers – spend them with us or, well, anywhere really! You could even gift them to your favourite charity.